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2011 Chevrolet Suburban Ratings, Reviews and Analysis
Safety Ratings and Recalls
2011 Chevrolet Suburban (5/31/2016)
Campaign Number: 16V381000
Component Name: AIR BAGS:PASSENGER SIDE FRONTAL
Manufacturer: General Motors LLC
Description: General Motors LLC (GM) is recalling certain model year 2007-2011 Cadillac Escalade, Escalade ESV and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban and Tahoe, GMC Sierra 1500, Yukon and Yukon XL vehicles, and 2009-2011 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall but may be covered under recall 16V-383, depending on the vehicle model year and the vehicle's sale and registration locations. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Defect: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Corrective Action: Interim letters informing owners that parts are not yet available were mailed to owners beginning on July 18, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet Customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 49151.
2011 Chevrolet Suburban (12/30/2014)
Campaign Number: 14V827000
Component Name: ELECTRICAL SYSTEM:IGNITION
Manufacturer: General Motors LLC
Description: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Defect: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Corrective Action: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.