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2004 Jeep Grand Cherokee Ratings, Reviews and Analysis

Ratings & Reviews

4 star
jim@allianceprofessionalmoving.com writes:
I do like this vehicle a lot. I'm keeping it as long as I can.

There isn't much I dislike about this jeep. The inside trim could have been a bit nicer, but over all I am happy. There are trim kits available to upgrade the inside available on eBay. One other problem are the way the leather seat covers are attached to the frame of the seat. They used plastic in the original fit. The seat covers or skin comes loose at the point it is attached to the frame. There should be a fix for that.

4 star
JeepDriver426 writes:
solid vehicle

similar to my previous vehicle easy to handle, not too big 4 wheel drive options and overdrive and 2 wheel drives sometimes is hard to get out of 4 wheel drive seats fold down so I am able to sleep in the back easily

3 star
JeepDriver667 writes:
Big

Roomy, has some nice features, but unreliable electrical system, too big, uses too much gas

Safety Ratings and Recalls

Safety

2004 Jeep Grand Cherokee

Front Crash Driver Side
Front Crash Passenger Side
Side Crash Driver Side
Side Crash Passenger Side

Recall Notices

2004 Jeep Grand Cherokee (10/19/2015)

Campaign Number: 15V673000
Component Name: AIR BAGS:SIDE/WINDOW
Manufacturer: Chrysler (FCA US LLC)
Description: Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Defect: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Corrective Action: Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.

2004 Jeep Grand Cherokee (1/28/2015)

Campaign Number: 15V046000
Component Name: AIR BAGS:FRONTAL
Manufacturer: Chrysler (FCA US LLC)
Description: Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Defect: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Corrective Action: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. These parts are not currently available, however, an interim repair is available free of charge that reduces the risk of an inadvertent deployment. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.

2004 Jeep Grand Cherokee (11/8/2012)

Campaign Number: 12V527000
Component Name: AIR BAGS
Manufacturer: Chrysler (FCA US LLC)
Description: Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Defect: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Corrective Action: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

2004 Jeep Grand Cherokee (11/8/2012)

Campaign Number: 12V527000
Component Name: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Manufacturer: Chrysler (FCA US LLC)
Description: Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Defect: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Corrective Action: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.

2004 Jeep Grand Cherokee (5/11/2009)

Campaign Number: 09E025000
Component Name: EXTERIOR LIGHTING:HEADLIGHTS
Manufacturer: Chrysler (FCA US LLC)
Description: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Defect: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Corrective Action: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.