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2011 Mercury Mariner Ratings, Reviews and Analysis

Safety Ratings and Recalls

Safety

2011 Mercury Mariner

Overall
Overall Front Crash
Front Crash Driver Side
Front Crash Passenger Side
Overall Side Crash
Side Crash Driver Side
Side Crash Passenger Side
Rollover
Side Pole Crash

Recall Notices

2011 Mercury Mariner (6/3/2015)

Campaign Number: 15E045000
Component Name: SUSPENSION:FRONT:WHEEL BEARING
Manufacturer: Ford Motor Company
Description: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Defect: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Corrective Action: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

2011 Mercury Mariner (5/29/2014)

Campaign Number: 14V284000
Component Name: STEERING:ELECTRIC POWER ASSIST SYSTEM
Manufacturer: Ford Motor Company
Description: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Defect: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Corrective Action: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.